Example use case

Delivery

Collect photos of the product and its packaging, taken on receipt.

The situation

A parcel arrives damaged, or you are shipping fragile goods. Photos of the product and its packaging, taken on receipt, help describe clearly what was received.

Useful photos to request

  • The closed parcel, with the shipping label readable
  • Each damaged side of the packaging
  • The product out of its packaging, overall view
  • Close-up of any damage
  • The delivery note, if the person agrees

With PikPlease

  1. You prepare the list of shots expected on receipt.
  2. The recipient gets the link and takes the photos while unpacking.
  3. All the photos arrive together, with the submission time recorded by PikPlease.
  4. You view and download them for the next step of your exchange.

The limits

  • The time shown is when the photos were sent, as recorded by PikPlease, not when they were taken.
  • The photos do not replace the steps set by the carrier: follow its own procedures.

Possible example, for guidance only: adapt the list of photos to your needs.